Customer Comments from 2003-today! (scroll down for NEWEST comments):
Thank you to everyone who let us know how they like their new Cloaks, and send in pics!
2/22/03 - Just wanted to let you know that I received my cloak yesterday! It is gorgeous, exactly what I expected! I am sure it will work out perfect for the wedding next Saturday.
Thank you again!
3/10/2003 - I just wanted to thank you all for my wonderful cloak! I'm attaching two photos of myself wearing it. I've never owned a cloak before, but I've fallen in love with this one ... after some 20 years of waiting
to have it.
I wear it often, as it has become my outerwear of choice, and I find it so comfortable! The size is perfect(including the hood), the trim is gorgeous, and the wool is lightweight but warm. I get compliments frequently.
Thank you so much! I've recommended your company to a couple of friends recently who were looking for somewhere to buy a cloak, because I was nothing but happy with not only your friendly customer service but also the finished cloak when I received it.
- Kimberly Appelcline
4/20/03 - I just wanted to write and say a huge Thank You for my Custom Cloak! It's perfect!! Your prices are the best and the customer service was outstanding! I am so Happy with my new Cloak! - John Strouss
6/16/03 - Hello, Thank you so much for the beautiful cloak which arrived on Saturday! I was one of your monthly winners, and I am very impressed with the quality and craftsmanship of my reversible cloak. My whole family was impressed with it! I will feel very special wearing it this Fall and Winter. In fact, I have a winter wedding to attend in December and plan to wear it then.
I will be sure to spread the word about your great site to my
friends. Thank you again!
I just wanted to drop a line and tell you how much I love my cloak you made for me and how I appreciate so much the
craftsmanship, the more-than-fair price, the free shipping and the speed of delivery!
You are great!!! And I will spread the good word about your business. So here's to you and wishing you many years of success in all you do!
8/28/03 "Hi, My cloak arrived today after 2pm. It's beautiful!! I was a little stunned when I saw the color because I've never seen that color,
especially on a cloak...and I'm the one who picked it!"
"It has been a pleasure working with you on this Beautiful example
of ritual-wear!!! I certainly appreciate everything you've done!!! Thank you and Blessed be."
9/3/03 - Just wanted you to know, the cloak is beautiful! Thank you so much for your prompt service! I look forward to my next purchase from you.
9/5/03 Just received my custom cloak in the mail, as I was anticipating it's arrival with great eagerness.
Only one word can describe what I got, P E R F E C T! It is perfect! Its
light and cool, just what I will need in the Texas heat! Thank you so
much for the great price, prompt delivery, quality, and beauty of this
Many of my friends, who will also be going to the ren fest have been
waiting to see it too, and Im sure you will be getting their business as
well! And you deserve it! I hope your business prospers!
Thank you so much!
Good day, I just received my cloak and it is BEAUTIFUL! It arrived
just moments ago, and I just had to write you right away to tell you how
great it is and how much I appreciate your prompt service.
The quality is so much better than many I've seen as I've shopped
around. I was a bit nervous about ordering a cloak over the Internet,
because I've seen so many cloaks in shops and stores that I thought
were just cheesy. The cloak I ordered from you exceeded my expectations.
I'm thrilled with it! I've already begun referring you to my friends, so I'm
sure you'll start receiving orders from them soon, also.
From surfing your Web site to placing my order and then receiving my
cloak, this has been an exemplary experience with e-commerce.
Thanks so much!
10/23/03 - "The Box with my Cloak was waiting when I returned home from work, and I opened it immediately. It fits and hangs just right, and I'm very pleased with the quality of workmanship.
The material is not only beautiful but practical as well, moving with me nicely and providing an elegant yet fun experience whether walking or just standing.
It's especially good to know that I can wear it as often as I want because it can be washed and ironed."
11/1/03 - Just to let you know I did receive my Cloak the other day. It's beautiful and will work out great for my December Wedding. I love it! Thank you.
12/03 "The cloak is stunning and a delight to wear. It flows gracefully and effortlessly as I move, it is light enough for comfort yet heavy enough for warmth, and is uniquely eyecatching without being garnish or silly." - S. Taylor
1/1/04 Thank you so much for the beautiful workmanship in the wedding Cloak I purchased. It was a stunning addition to my daughters bridal gown. She was thrilled and received many compliments on her cloak at the wedding. - Linda S.
1/26/04 "I have ordered from other companies offering "Handmade Cloaks" but have always been disappointed when I receive them...even other places that specialize in Cloaks!
They simply DO NOT COMPARE to the QUALITY of the fabrics and the stitching of YOUR Cloaks! WOW!
Not to mention your excellent customer service. I will never buy from anyone again, but you. Thank you very much!" - Nadina
2/13/04 "I received my Cloak yesterday and it's excellent! Thank you very much!" Alex
3/16/04 "I received my Cloak today and it is absolutely gorgeous! I am so excited! I know that my friends will love it too. Thank you so much for sending me such a quality Cloak!" - J. Wachter
3/26/04 "Just wanted to say that I received my Cloak and I am very pleased! It looks and feels great, and the length is perfect! Thank you so much!" - T. Indermark
4/6/04 "I have been wearing one of your Cloaks now for way over a year now, and I just bought another one today. The quality of your Cloaks is amazing! I have washed my Cloak every week for a year, and it still looks new, and the stitching is great! Very hardwearing and warm too!
I have bought other Cloaks from other places and have always been so very much disappointed. No more thanks to Custom Cloaks! I will only shop here now that I want quality and Cloaks that will last, rather than fall apart! Thank you. - Linda G.
6/2/04 Received my Cloak today and I just had to write to let you know how wonderful it is! The craftmanship is outstanding, and the heavy fabric I selected drapes even better than expected. The hood is nice and roomy too. A much better quality cloak than other cloaks that I have bought online.
Thank you so very much, I will treasure my Cloak for many years! - G. Harper
7/11/04 - Hello Again
I just wanted to thank you for my recent purchase...
I received the cloak in the mail saturday and was more than satisfied at
how it turned out. Just perfect is all I can say...Great workmanship and exactly as I pictured it as I was ordering it.
I don't have a digital Camera to send you a photo...But I'm planning on buying one next month. I'll be sure to send along a picture then. Again, Great job!!!!
8/31/04 - "I have just received my Cloak and it's spectacular!! I am very happy with it and the customer service I received was first class. Thanks again" - Natasha Birch
10/25/04 - "I just received my Cloak today and I simply HAD to send an e-mail back. I absolutely LOVE my new Cloak! It's perfect: the length, the color, the fit, everything!"
"I also must compliment you all on how wonderful your customer service was. From opening the shopping cart for me to answering all my questions and assuring me of the delivery, I was truely impressed with everything. Your customer follow-up is great! I'll definately be shopping with you again!!
Thank you so much!" - Jennifer D.
3/2/05 My cloak arrived today! It is even more beautiful than I imagined it
would be! Thank you so much for all of your help and input, and for making my wedding the wedding of my dreams!
5/11/05 - Just received my Cloak today and I had to write and tell you how WONDERFUL it is! More beautiful in person than I imagined or shown in your pictures! You got the fit just right for me too. Thanks for all your great communicaton and for my perfect cloak! - J. Harbringer
5/19/05 - WOW! Thanks for getting my cloak just right for me. I have bought others than never fit (too small) or were not made wery well. Yours are simply FANTASTIC! Great quality, custom length and colors..I'm so very happy!! I wore it to the Renaissance Fair last week and it was a big hit. So much nicer than all the others! Thank you again so VERY much! Sincerely, R. H. Wycroft
6/11/05 - Hello!! Just wanted to let you know I received my cloak yesterday. It's GORGEOUS! Can't wait to wear it to all the Harry Potter parties I'm going to next month!! It's very well done and it's exactly how I hoped it would be. The length is perfect...exactly what I wanted!!!
Thanks SO MUCH for the quick turn around and the great customer
service. I will definitely recommend you to friends!! - Cindy M.
10/29/05 - Wow! I was expecting a costume and what I received was a beautiful, high quality cloak that I can wear anytime! thank you! - Chris W.
11/4/05 Received my reversible wool cloak yesterday and HAD to write and say how thrilled I am with my custom cloak! Nice and warm like I wanted, the length is perfect (thanks for your advice) and the quality is fantastic!
Sincerely, Richard E.
12/31/05 - I received my cape for Christmas and I love it. I own a few others but yours is simply a much better quality. The wool is fantastic and the workmanship supurb. Thank you! C.S. Nensey
1/04/06 - Just received my Cloak and must say WOW! I never expected this kind of great quality! My Cloak is so warm and fits perfect, better than any coat I've ever owned! Thank you. - J. Murphy
3/15/06 - I Received my Cloak today and WOW! I have bought a few before from other places and yours are far from any costume. The quality and stitching is fantastic! You got the fit exact for me too! Thanks so much for providing such quality and excellent customer service not to mention price on this outstanding garment! - Sharon Shapiro
4/10/06 My cloak is absolutely gorgeous! The colors are magnificent (black and Dresden blue) and it certainly keeps me warm. I wear it nearly every day and have received many compliments on your fine work. The length you suggested turned out to be perfect and the cloak itself was even more beautiful than I imagined it to be.
Your website pictures show high quality work, but one cannot truly appreciate it until one has one of your cloaks at home. My cloak has turned out to be a very good investment and I wish to add another to my wardrobe. Thank you very, very much for the wonderful cloak! Thank you! Once again, thank you so very much for my resplendent cloak! -Katherine Chatziannidou
I just wanted to say thank you!! I received my cloaks and i love
them. You did a great job and was very helpful. I will be spreading
the word about what a great company you have. And I will be ordering
more. Again Thank You!
01/02/07 - Received my Cloak for Christmas and watted to let you know how much I love it! The colors are vibrant, the length is perfect and the quality is more than I could have imagined. Thanks for the GREAT customer Service too when ordering and with all your help. - Debra Swanson
1/7/07 - Thank you for your help. I was pretty impressed as to the quality
of the cloak and its colors. The colors were very bright & uniform & I like
the claremont clasp. Also the length (standard 56") was right on. Thanks
again for the customer service as well as the fine product. sincerely, Rob Otis
1/15/07 - So I am finally getting around to writing you again. I absolutly love
the cloak! and it was such a big hit on new years. I went to DIsneyland and the
long waiting hours of save our spot, it kept me sooooo warm! - Caitlin Del Campo
1/17/07 - The cape arrived in the mail this afternoon and it looks great! Thank
you so much for the wonderful job! Sincerely, Kathleen Allen
1/19/07 - Just wanted to say that I was speachless the moment I opened the box.
At first the box was light and didn't look at the shipping label, so I didn't expect it.
But WOW after opening up to see my new cloak, I was shocked. It was as
I imagined it would be light and warm. Exact length too as recommended.
Thankfully I went with the recommened length otherwise I would be tripping on
myself. Way way better than any of the overcoats I own. Should have bought
a cloak along time ago. Hope you don't mind, but some has asked where I got it
and I gave them your website. Sorry I don't have a picture, not yet gotten into the camera
craze. Just want to say thanks. I plan on getting another! - Chi S. Li
1/22/07 I received my order today and I wanted to take a momment and say THANK
YOU! It is more beautiful, more elegant, more superior than I ever imagined!
I am by far extremely satisfied with my cloak, and will continue doing business
with your company for as long as I can. I will reccomend you to all I know
whom are interested in a cloak. Again, please thank your talented
seamstress. They did a superb job, and have made this bride very very
very happy! Thanks and blessed be! - Shandi Carnicelli
5/20/07 Wow, I could not believe it when my cloak arrived. It's fantastic and even nicer than it looked online. The quality of the fabrics and the stitching is supurb. The color choices, styles, and fabrics available are amazing and it was a pleasure to be able to choose and create the perfect cloak for myself. Most places offer costume ones with only a few choices. Yours are by far, the best cloaks available. Thank you again! S. Petersen
07/07/07 I received my cloak yesterday and am very happy with it. It feels very comfortable and the colors match perfectly. I hope to be ordering a new one soon =) Olga H.
Wow! I received my cloak today and its even better than I expected! The stitching is perfect, the fit excellent. You can tell a lot of time and quality effort went into making it. Thank you very much! - Chi Ti
12/6/07 To whom it may concern:
I am so excited!!!!!! Today my cloak came in and as I opened the box, I was anticipating how it would look, hang, and the overall quality. I WAS IMPRESSED!!!!! It is so well made! I
immediately washed it and it just looks wonderful! It has a wonderful feel when I put it on, as well as a good weight. It has that "heavy" feel to it, like an item of superb quality would feel. I've seen many types of cloaks and they looked too much like
costumes, and were too flimsy looking.
I recommended you to my mother (she likes capes), and others as well. When I want another cloak, I will be using your company again!
Thanks so much and blessed be!
PS. I put you on my favorites list online!
2/18/08 - Got one of your cloaks for Valentines day and I love it! The quality is fantastic! I have bought cloaks from other sites that are not nearly made as well as yours. I can tell this cloak will last a lifetime, thank you for making great cloaks! - Theresa M.
3/21/08 Just writing to let you know its been a year now since I bought my cloak from you. It has held up through washings and hard outdoor wear and it still looks brand new! The colors didnt fade and the stitching is of great quality to stand up to my kind of wear. Thank you! Sincerely, Tom B.
4/15/08 Wow! I just received my 2 cloaks and they are even better than imagined. The fit is perfect (thanks for helping me get the length right) and the colors are just right. The cloaks flow well and I can't wait to show off in them! - Anne S.
6/20/08 I have been wearing my cloak for a good year now and wanted to email again and tell you how much I love it! It has withstood many washings and hard outdoor wear! I have never had a cloak that was of such great quality before. Thanks! - John B.
8/15/08 WOW Love my new cloak, I have bought cloaks from other cloak companies but they are terrible compared to the quality of your reversible cloaks! The fit is perfect, the colors great and the quality amazing! D. Richardson
9/20/08 Just received my wedding cloak for October and I must say WOW! Its even better in person than in your pictures. Im amazed at the quality of the fabrics and the stitching. The length is perfect (thanks for your help on correct length) and for being a part of our special day! Jim & Mary P.
10/13/08 Good morning! I just wanted to drop a quick note that I received my cloak on Friday and it is fabulous! You even managed to find the exact 'brown' cloth I wanted (it is Camel). Wonderful wonderful wonderful!!! Many, many thanks!
I was very nervous going into this process because I never order anything on-line. I like to see it in person, try it on and walk away with it. I'm also quite picky when it comes to color, fabric, style, etc. This cloak is exactly one that I would have walked away with in a conventional store. I will definitely be ordering from you again!
4/18/09 Wow, just wanted to tell you guys that I have been wearing my cloak for over a year now, and it's held up to hard wear and many washings! Looks brand new still. Thanks for making a quality cloak for us! - J. Swanoson
9/1/09 Just received my cloak in the mail yesterday and wow, I must say the quality is amazing. I have bought cloaks before that have been half as nice as yours and paid more money. You can tell that yours have quality stitching and time put into them. No way is this a costume, it's a cloak that is made to last a long time! Thank you very much for working with me to get my perfect cloak! L. Baines
2/13/10 Wow, thanks for making my cloak for me, its even better than I imagined in person. The quality is amazing, no costumes here but high quality thanks! - D. Manning
5/11/10 Got the cloak yesterday, it is better than I expected, absolutely gorgeous! thank you so much. Joe B
Hello, I just received my cloak on 09/20/10 . Thank you very much, I love it, your staff was awsome and delivery was right on time..I will highly recomend your company...I give it 5 stars...Thomas Olson/JWM
1/15/11 I got the cloak just before xmas, and I LOVE it! It came out splendidly. It's so warm and fits perfectly. It's even extra roomy, which is great. I've been wearing it around constantly since I got it. You guys do beautiful work, and if I ever have need of another custom cloak I will definitely be coming to you guys. Your craftsmanship is excellent, and you were a complete pleasure to work with. Thank you very much. :) - Heath
5/2/11 Thank you for doing such great work on my cloak! The length and design was perfect to my requests. Great quality, definately not a costume and i'm looking forward to wearing it for many many years! - J. Washington
I received my cloaks today and I LOVE LOVE LOVE them!!!!!!!!!!!!!!!!!! I am going to rock the ren faires this year!They are so soft and fit perfectly - even if i wear my boots they will still be the perfect length - thank you so much!!! J Temple
5/15/12 WOW, I have ordered other cloaks but nothing compares with the quality of yours. Definatley made to last a lifetime! Thank you so much, even the fit is perfect and your Customer Service is fantastic! - S. Rippley
6/22/12 Ok so I've had my cloak for a year now and thought I'd write again. Looks the same as when I bought it and I wear it all the time. The quality has stood up perfect through many washings and wearing outdoors. Thank you again for making my perfect cloak for me! - D. Chilton
7/6/12 Received my cloaks today and I must say I'm very impressed. Perfect in every way, and the fit is perfect too, thanks for taking the time to work with us on our perfect cloaks.
- T & A Powers.
9/30/12 Thank you so much! My wool cloak arrived and fits perfect, looks fantastic, way better than other cloaks I've ordered. You can tell the quality on yours, LOVE IT! - D. Stackton
10/20/12 So glad I ordered from you! The quality is amazing and by no means looks like a costume cloak as most available. You got the length perfect for my height and I can't wait to wear it to all my formal functions! Thank you so much - John Fowler
1/29/13 Received my cloak today, I have to say I have ordered other cloaks from other places and its a blessing to actually get a quality cloak for a change. Thank you guys so much, it looks and fits perfectly. - Richard C.
3/28/13 Received my 2nd cloak from you guys, thanks again it's just as perfect and the one I ordered last summer. Now I have a nice quality winter cloak that I can wear also! - Sincerely, Donna F
9/20/13 Just received my cloak today and THANK YOU! It's perfect! Length is correct and the quality is so much better than other cloaks i've seen. You can tell these are made to last and not just costume cloaks. Great Job! - Don B.
1/28/14 Thank you so much for my Cloak! I can not believe the quality for the price. The length is perfect and your customer service was also fantastic! - J. Silvas
2/27/14 Thank you for all your help in me having my perfect cloaks made. I have ordered cloaks from other sites and none are as of better quality as yours. These are obviouslly not costumes you can tell these are made to last a lifetime. Great Job! - Beth A.
9/17/14 Just received my cloak and am writing to thank you. The quality is amazing, yo can tell these are made to last a very long time! The fit was perfect and thanks all your help prior to placing my order! - Richard E.
10/25/15 - Wow! Got our cloaks today and they are NOT cheap costume cloaks! I'm glad I went with you guys so I have a quality cloak that I can wear for many years! Thank you very much! J. Swanson
11/10/15 - Received my cloaks today and they are perfect! The quality is amazing! C. Jones
1/05/16 Just received my third cloak from you! The last one I ordered 3 years ago is still perfect and looking great I just wanted another one in new colors! Thank you for offering quality cloaks and not costumes! G. Kinney
2/1/2016 Wow! Received my cape today and love it! I have ordered cloaks from other custom companies and those are nothing as nice as yours! The quality of the fabrics and stitching is amazing and I know. Thank you! - C Farris
2/14/16 Just received my 2nd cloak from you guys! Love love love them! Thank you for helping me choose the fabrics and teaching me about correct length. You guys answered all my emails quickly and the cloak is fantastic! Thank you for finally making my cloak come true, I have wanted this cloak all my life! Sincerely, Toni S.
1/29/17 WOW thanks! Perfect fit, Perfect Colors, Perfect length and GREAT QUALITY FABRIC!!! Not "costumey" at all! - J. Jacobs
2/15/17 Received my Wool Cloak last week, have work it everyday and already washed it. It's perfect!! Thank you guys so much for all the help with colors, length, and so on! It's really great to have a cloak that will last that I can hand down to my son. Quality fabrics and careful stitching, you can tell! I love it! - Tom B.